Shipping & Refunds

If the product you ordered doesn't fit or is unsatisfactory, you have 30 days from the date of purchase to return your item to us and exchange it for a product of equal or lesser* value OR a refund, excluding the original shipping cost.

+ ALL SALE ITEMS ARE FINAL SALE. NO REFUNDS OR EXCHANGES.

E-mail hello@thenakedparent.com with the order number and the reason for the return including what you would prefer in return (refund or item of equal or lesser value).  The customer will be responsible for payment of return shipping cost.

Before you proceed please ensure that you meet the conditions required for a return or exchange:

  • The product(s) have not been washed OR worn.
  • The product(s) have not been damaged, soiled, or exposed to a smoking environment
  • The product(s) are not a 'Sale Item'. Sale Item meaning it is not at a marked down price from the original price
  • The product(s) must have original clothing tags still attached 

 

 

SHIPPING METHODS:

Once the order has shipped out, a Tracking Number is provided with each order via email and you will receive en estimated shipping date prior to payment. Please allow 24 hours for the Tracking Number to become active. 

**Any Customs duties or additional taxes are the responsibility of the customer.

** Items may arrive in separate packages at different times

Because we take pride in quality and North American businesses, some of our items may come from a US warehouse and those products may take 2-4 weeks shipping. Because of this you may receive some items at separate times.

PLEASE DOUBLE CHECK YOUR ADDRESS PRIOR TO CHECK OUT!!!!  

If you have made a mistake on your address please contact us right away

+ Contact hello@thenakedparent.com with the following information: Your name, order number, and the correct address you'd like us to use.

+ We will do our best to fix your address but if the item has already shipped, it is very hard for us to redirect your package.

**Please remember we take pride in quality and North American businesses our products may take 2-4 weeks shipping.  If you find anything during the checkout process to be unsatisfactory please hit us up and let us know immediately.  We want to make everyones shopping adventure is filled with nothing but good times and easy vibes.

Thank you for your support and love, and always remember......

Mama be you.

XX

T+T